Polices and Returns

Shipping Policy

Current turn around time is 10-12 business days. If needed sooner, please include the "Rush My Order" option and email us help@endlessembers.net to inform us of the date needed. Custom orders may take approximately 14-21 business days depending on the availability of products.   

 TAT is subject to change.

I ship via USPS, first class or UPS. International shipping is not offered at this time.  Tracking will be provided for each order via the email address provided at the time of ordering. Once item has been shipped, I can no longer be held responsible. If you fail to receive your item once it has been shipped, please contact USPS or UPS.

Returns and refund policy

Due to each item being made custom, we do not offer refunds or returns on any items. Exceptions may occur, within 7 days of receiving your order, if order was messed up due to our mistake. 

I am not responsible for shipping, should an item be returned. I will provide an address for returns to be shipped, once I receive the item, your refund will be issued.

 If you are ever unsatisfied with an item, please contact us immediately in order to reach a solution for your purchase! Thank You!

-Jake and Mackenzie